Southampton residents can help to take the strain off Accident and Emergency (A&E) services in the city, and avoid potentially long queues for treatment, during this holiday season by using the Urgent Treatment Centre, based at the Royal South Hants Hospital.
The walk-in centre provides treatment for a wide range of minor injuries and illnesses, with average waiting times generally shorter than those in A&E. The unit is open from 7.30am to 10pm on weekdays and 8am to 10pm on weekends and bank holidays, with the last patient accepted at 9.30pm.
Hospital director Penny Daniels said: “The long Christmas holidays are a time when A&E services are already very busy. People are out and about and accidents happen, especially when it is icy. Throughout the holidays, children - and the adults trying to keep up with them - can be prone to slips and trips as they play try out their new bikes. We can offer X-ray facilities and treatment in a relaxed environment.”
Those visiting the UTC over Christmas this year may be treated by Sophie Wyness. The senior paramedic practitioner said: “I worked on Christmas Day last year too. We generally see lots of vegetable related injuries, so please be careful when preparing dinner and chopping the veg!”
Deputy service manager Claire Sloper, will be helping to coordinate the day. She said: “We like to make sure that our staff are looked after at this time of year, which is why we prepare a festive feast for staff working on Christmas Day, Boxing Day and New Year’s Day. The show must go on but there’s no reason why we can’t enjoy some festive treats too.”
Anyone experiencing a medical emergency should always call 999. If you’re unsure of where to go and require further advice, please call 111 for advice.