A national measure of how independent healthcare providers of NHS treatments are performing has identified Shepton Mallet NHS Treatment Centre as best in the country for knee replacements. The hospital was also placed 8th in the country for hip replacements.
The measure is for the average adjusted health gain on Patient Reported Outcome Measures (PROMs) reported by the Health and Social Care Information Centre. PROMs measures health improvement in patients across a number of surgical disciplines, including knee and hip replacements, based on the patient’s responses to questionnaires before and after surgery.
The results of the report, which includes independent sector and NHS providers, have been published in the quarterly NHS Partners Network/NHS Confederation report: ‘Independent sector providers caring for NHS patients: Comparative performance indicators’.
Last year Shepton Mallet NHS Treatment Centre carried out 300 knee replacements and 481 hip replacements.
In the national Friends and Family Test Shepton Mallet NHS Treatment Centre recently achieved the remarkable average score of 99.7 per cent of patients stating that they would recommend the hospital to their nearest and dearest. The hospital scored 99 per cent for inpatients, 100 per cent for day cases and 100 per cent for outpatients.
It also had an outstanding performance in the Patient Led Assessments of the Care Environment (PLACE) measure. Here, the hospital outperformed the national average against all PLACE criteria.
The hospital achieved:
- 100 per cent for cleanliness
- 91 per cent for privacy, dignity and wellbeing
- 99.5 per cent for the standard of the facility
- 93 per cent for food
- 96 per cent for dementia provision
- 96 per cent for disability provision
Previous and current patients undertake the PLACE review.
Chester Barnes, hospital director at Shepton Mallet NHS Treatment Centre, said: “My congratulations go to my colleagues for achieving such splendid PROMS results, and my thanks to our patients for giving such positive feedback. Excellent patient experience sits at the heart of everything we do and this result reflects the importance we place on providing the very highest levels of care for our patients.”